Privacy Policy

We value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines the manner in which we collect, use, process, and protect your data. Please review it carefully, and feel free to contact us with any questions or concerns.

This Privacy Policy governs the personal data that we collect from you when you use our app and services. By "personal information," we refer to any data that can directly or indirectly identify an individual, either on its own or when combined with other information. We adhere to applicable data privacy laws and use your personal information strictly in accordance with this policy.

1. Information We Collect

1.1 Types of Information We Collect

To provide you with our services, we may ask for personal information. The types of data we collect are always relevant to the functionality of our app and are limited to what is necessary to fulfill the intended purpose. Your choice to provide certain data is voluntary, but failure to do so may impact your ability to use some features. We collect the following types of information:

- Information You Provide: This may include your email address, username, and other data you voluntarily provide when you contact us or use certain features.

- Device Information: This includes details such as Android ID, device model, screen dimensions, operating system version, network information, and hardware identifiers.

- Usage Data: Information regarding your interactions with our app, including app version, settings, download and installation data, and logs of how you use our services.

- Log Information: IP addresses, error reports, and other log data generated while using the app.

1.2 Non-Personal Information

We also collect non-identifiable information such as statistical data on app usage, network requests, crash reports, and session details. This data helps us optimize the app and improve user experience. While this information is not personally identifiable, it is treated as personal data if combined with other identifiers.

2. How We Use Your Information

The personal information we collect is used to enhance and maintain our services, comply with legal obligations, and ensure app security. Some specific uses include:

- Operating Features: Sending you notifications, updating you on service changes, and responding to inquiries.

- Data Analytics: Using device and usage data to analyze trends and ensure app performance, stability, and security.

- Improvement of Services: Using feedback and usage patterns to enhance app features and user experience.

- Diagnosing Issues: Using logs to address technical issues and provide user support.

3. Sharing and Disclosure of Information

3.1 Sharing with Third Parties

We do not sell your personal information. However, in certain circumstances, we may share your data:

- Affiliated Companies: To ensure full functionality of our services, we may share your information with our affiliates.

- Service Providers and Partners: We may share information with trusted third parties, such as analytics providers or partners, to help improve our services. Contracts and due diligence ensure compliance with privacy laws.More information at https://help.toponad.com/cn/docs/ByIf1V

- Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms, prevent fraud, or respond to requests from public or governmental authorities.

4. Data Storage and Protection

4.1 Security Measures

We are dedicated to ensuring the safety of your personal information. We employ a variety of technical and organizational measures to prevent unauthorized access, data breaches, or misuse of your data. While we strive to secure your information, no method of transmission over the internet is 100% secure, so we cannot guarantee its absolute protection.

5. International Data Transfers

We operate globally and may store or process your personal information in different jurisdictions. Depending on where our service providers and partners are located, your data may be transferred to regions where data protection laws differ from your local laws. We ensure that such transfers are conducted in accordance with applicable laws and provide adequate safeguards to protect your privacy.

6. Minors' Privacy

Our app is not directed at children, and we do not knowingly collect personal information from minors. Parents or guardians are encouraged to monitor their children's use of our services. If you believe that we have collected data from a minor, please contact us, and we will take the necessary steps to remove the information.

7. Third-Party Links and Services

This Privacy Policy does not cover the practices of third-party services or websites linked to or accessed through our app. These services may collect personal information, and we encourage you to review their respective privacy policies.

8. Updates to this Policy

We periodically review and may update this Privacy Policy to reflect changes in our practices or applicable regulations. Any significant updates will be communicated to you via email, push notifications, or notices within the app. Continued use of the app after the changes are made signifies your acceptance of the revised policy.